PROVIDER MANUAL

The LifeWays Provider Manual is available below to help providers easily navigate specific topics. Each section is linked below for quick access. Updates to the manual will continue to be communicated through PolicyStat-generated emails.

PROVIDER MANUAL CONTENTS

Sections are listed in alphabetical order.

Administrative Services

Clinical Services (Coming Soon)

Community Relations

Customer Services

Electronic Medical Records

Contracts + Procurement (Coming Soon)

Corporate Compliance (Coming Soon)

Information Technology

People + Culture

Finance (Coming Soon)

Operations (Coming Soon)

Provider Network Management

Quality Management

Recipient Rights

Utilization Management

LifeWays is the Community Mental Health Services Program (CMHSP) for Hillsdale and Jackson Counties.

LifeWays, part of MSHN, administers Medicaid and State General Fund services through contracts with MSHN and MDHHS, partnering with providers for specialty mental health care.

Providers Alerts